Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"When our gas log fireplace suddenly crashed just before Christmas, I was pretty sure it wouldn't be fixed until after the holidays. But much to my surprise, Pemberton Appliance came through. Somehow, Mike Schneider was able to squeeze us into his busy schedule, and he dispatched his technician (Jerry) to repair our fireplace. Turns out this wasn't an easy fix and required rebuilding our remote control apparatus. Jerry diagnosed the problem, replaced the faulty parts and had the fireplace going in short order. Pemberton delivered a five-star performance!" J . B from Salisbury, MD on December 21st, 2022
5(5 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"We had our fireplace installed by Pemberton Appliance over five years ago and have always had them service it each year. I would highly recommend this company." S . H from Sharptown, MD on December 7th, 2022
5(5 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"Jerry was very prompt with his arrival and resolved the problem with our gas insert burner switch most efficiently. He left us with a nicely cleaned and well working/heating gas insert. Also, he was a delight to converse with while doing his work. I recommend him/Pemberton Appliance to anyone needing service on their gas insert." G . G from Salisbury, MD on November 29th, 2022
5(5 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"erry is a consummate professional! This was my first service done by Pemperton Applicance Co. and I can’t stress how much I appreciate Jerry’s expertise and most importantly his honesty! That is not something you see often in the service industry." M . W from Delmar, MD on January 18th, 2022
5(5 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"Unfortunately i have contacted through email once, left a message once, and spoke to a not so pleasant person twice on the phone to come and inspect our gas fireplace. I was promised service would contact me soon- this was a month ago. I have never heard back from anyone. I contacted another company and they took care of within a week.
Don" D . K from Wittman, MD on December 12th, 2021
5(1 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"Very pleased with service! The technician arrived within the time scheduled. He was efficient, friendly and answered all my questions. " K . B from Salisbury , MD on November 16th, 2021
5(5 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"We are always happy with the work done by Pemberton." P . C from Centreville, MD on November 4th, 2021
5(5 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"We purchased a gas fireplace for a new house in Bethany Beach. After installation the logs looked like something from an aquarium. The flame in the unit does not exceed the highest log and the blower makes noise. They did come out to fix the logs which still look terrible, but not as bad. Now the remote doesn't work. The only way to adjust the flame/blower is to get on your hands and knees, and take the base off of the unit and manually adjust it. My builder called the installer/rep and he said he was so busy it would be weeks to come out and look at it. If you want a bait and switch unit that looks like one thing in the brochure and functions as the opposite, this is the company you should use. I doubt/hope the owner knows of me or my problem, if they did I'm sure it would have been rectified before I had to go on their website to bring it to their attention." D . B from South Bethany, DE on October 22nd, 2021
5(1 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"Fantastic experience. Punctual, friendly and very professional. Thank you " J . B from Brigeville , DE on October 19th, 2021
5(5 / 5)
Pemberton Appliance Company/files/pemberton.png$1227 Pemberton Drive, Salisbury MD
410-334-3992"I'm not sure if the first time I sent this you received it.
Jerry provided his usual great service. I appreciate his pleasant, friendly visit. I am always satisfied with the service provided." I . C from Easton, MD on October 18th, 2021
