Kitchen and Fireplace FAQ's
Frequently Asked Questions
Your Home Appliance Experts in the Eastern Shore
Pemberton Appliance Co., Inc. has been serving homeowners since December 2003, with a commitment to offering more personalized service than big box stores. We specialize in the installation of gas and electric fireplaces, outdoor kitchens, and tankless water heaters. Our team is dedicated to providing the best products with expert knowledge and excellent service, ensuring you get the most out of your home appliance experience. As the only 5-star Rinnai and Weber dealer on the Eastern Shore, we stand by the quality of our work and products.
Whether you're installing a new appliance or servicing an existing one, we ensure a smooth process from start to finish. Below, we've compiled answers to some common questions about our services. If you have more questions, don't hesitate to reach out!
"We are the only ⭐⭐⭐⭐⭐ 5-star Rinnai dealer on the Eastern Shore"
We install both gas and electric fireplaces. Whether you're looking for a traditional gas fireplace or a modern electric option, we offer a wide range of styles to suit your home.
Yes, we specialize in outdoor kitchen installations, providing high-quality grills, countertops, and other outdoor appliances to create the perfect entertaining space.
Yes, we are an authorized service provider for Rinnai tankless water heaters and can handle both the installation and servicing of your system to ensure long-term reliability.
At Pemberton Appliance, we offer a personalized experience. We have knowledgeable staff to help you choose the right product, and our showroom allows you to see products in a home-like environment. We also service everything we sell, offering long-term support.
Yes, we are the only 5-star Rinnai and Weber dealer on the Eastern Shore, and we are authorized service providers for both brands. This means you can trust us to provide expert installation and service for these top-tier products.
Yes, we offer ongoing maintenance for all the appliances we sell, ensuring that your products continue to work efficiently for years to come.
Absolutely. We work with builders, interior designers, and other professionals to help integrate our appliances into custom home projects, ensuring everything is installed and functioning perfectly.
We provide manufacturer warranties on all our products. Additionally, we offer service warranties to ensure that your appliances are installed and serviced to the highest standard.
Yes, we work closely with gas companies to ensure safe and efficient gas line installation for your outdoor kitchen appliances.
Get Your Free Quote
Ask about 12 months no interest and no payments!
“Pemberton Appliance Company, has been servicing my mom's place for years. Jerry is her service technician and he is sincere, honest and concerned. Took extra time to go over and explain why things were happening and what to watch for. I truly feel he has his customers best interest at heart. Thank you”
Debbie N.
“Jerry came today to repair our Weber grill. He was fantastic, helpful. knowledgeable. Explained everything, prompt and I can use my grill thanks to Jerry.”
Diane Z.
“Jerry was awesome! Explained everything to us and took care of the situation quickly. Looking forward to his yearly/annual fireplace service!”
John S.
“The Lead Technician, Jerry Schoofield, came out promptly after our initial tech failed to fix the problem with our gas fireplace. He completely dismantled the entire fireplace burner and igniter system, cleaned it, and explained to us thoroughly how it works and the need potentially of needing replacing of certain parts in the future. We were very pleased with his attention to our problem.”
Fred D.
Contact Us
M-F: 8 AM - 4:30 PM