"Extremely pleased with the whole purchase experience. This was a very expensive purchase for me so I had a lot of questions. Mike answered all of my questions clearly and professionally. I am fully confident that everything is set up properly. Moreover, I am fully confident that Mike and Weber will be there just in case there is ever an issue now or 10 years down the road. Lastly, the price was very competitive and more than worth the few $'s more as compared to mail order to get this superior level of customer service and after purchase care. I would highly recommend Pemberton Appliance for anyone considering any Weber grill purchase. I believe you will be much happier with the entire process as opposed to going with either mail order or a "big box" store."